Privacy policy

Last Updated: October 20, 2026

1. Introduction

VALORIA™ respects the privacy of visitors and customers. This Privacy Policy explains how Zhengzhou Xingshan Technology Co., Ltd., operating under the VALORIA™ brand, may collect, use, disclose, and protect personal information when you visit miwhd.com, place an order, subscribe to communications, or contact customer support.

By using our website, you acknowledge that your information may be processed as described in this policy, subject to applicable consent requirements and privacy laws.

2. Business Identity

Brand / Trademark: VALORIA™
Website: miwhd.com
Legal Company Name: Zhengzhou Xingshan Technology Co., Ltd.
Owner: Li Dongxiang

VALORIA™ is owned and operated by Zhengzhou Xingshan Technology Co., Ltd., which is responsible for operating the website and handling customer inquiries relating to purchases made through the store.

Business Address:
Unit 1, Building 21, No. 34 Jingnan 14th Road, Zhengzhou Area (Economic and Technological Development Zone), China (Henan) Pilot Free Trade Zone, Room 2802, 28th Floor

Email: service@miwhd.com
Phone: +86 13712889951

For privacy-related questions or requests, contact us using the information above.

3. Information We May Collect

The information we collect depends on how you interact with our website.

Information You Provide

When you place an order, contact customer support, or subscribe to communications, we may collect:

  • Name and contact details.

  • Email address and telephone number.

  • Shipping and billing addresses.

  • Order details and purchase history.

  • Information included in customer support messages.

  • Product preferences or feedback you choose to provide.

  • Newsletter subscription preferences.

  • Information reasonably necessary to investigate an order issue.

Please avoid sending sensitive information that is not necessary to resolve your request.

Payment Information

When you purchase a product, payment-related information is processed through the payment services available at checkout.

The payment provider may collect and process information needed to authorize or complete the transaction. The information handled by each provider depends on its services and applicable arrangements.

Do not send complete card numbers, security codes, or banking passwords to our customer support email.

Information Collected Automatically

When you browse miwhd.com, certain technical information may be collected automatically, depending on website settings and enabled technologies. This may include:

  • IP address and general connection information.

  • Browser type and operating system.

  • Device and technical identifiers.

  • Pages visited and interactions with website features.

  • Referral information.

  • Cookie identifiers and related browsing data.

The specific information collected depends on the website functionality and technologies in use.

4. How We Use Information

We may use personal information for the following purposes:

Order fulfillment: To receive, verify, process, prepare, and deliver purchases.

Customer service: To answer questions, identify orders, investigate problems, and respond to return or refund requests.

Order communications: To send purchase confirmations, shipping information, tracking details, and important service notices.

Website operation: To maintain website functionality, improve usability, and identify technical problems.

Security and fraud prevention: To help detect suspicious transactions, protect accounts, and reduce unauthorized activity.

Marketing communications: To send promotional messages where permitted and where any required consent has been obtained.

Legal and administrative requirements: To maintain appropriate transaction records, respond to lawful requests, and exercise or defend legal claims where necessary.

We will not use personal information for purposes incompatible with applicable law.

5. Legal Grounds and Consent

Depending on the applicable privacy law and the activity involved, information may be processed to perform a purchase transaction, respond to your request, comply with a legal obligation, protect legitimate business interests, or fulfill another lawful purpose.

Where consent is required, we will seek it as required by applicable law. You may withdraw consent where the law provides that right, although withdrawal does not necessarily affect processing that has already lawfully occurred.

6. Sharing Information with Service Providers

We do not sell personal information as a business practice.

We may share relevant information with service providers that help us operate the store and fulfill customer requests, including:

  • Ecommerce and website hosting providers.

  • Payment processors and payment service providers.

  • Warehouses, fulfillment partners, and shipping carriers.

  • Customer support and communication providers.

  • Security, fraud-prevention, and technical service providers.

  • Analytics or marketing providers, where applicable.

These parties may receive information necessary to perform their services, subject to applicable agreements, privacy requirements, and law.

We may also disclose information when required by law, in response to valid legal processes, or when reasonably necessary to protect rights, safety, property, or the integrity of our services.

7. Advertising and Marketing Technologies

Where advertising or marketing technologies are enabled, certain partners may use cookies, pixels, or similar tools to measure campaigns or display relevant advertising.

The providers involved and the information processed depend on the technologies configured on the website.

You may be able to manage advertising preferences through your browser, device, or the relevant advertising platform. Where required, non-essential tracking technologies will be subject to applicable consent requirements.

8. Cookies and Similar Technologies

Cookies and similar technologies may support website operation and improve the browsing experience.

They may be used for purposes such as:

  • Essential functions: Supporting cart activity, checkout, security, and core website features.

  • Preferences: Remembering selected settings where available.

  • Performance and analytics: Understanding website usage and identifying areas for improvement.

  • Marketing: Measuring promotions or supporting relevant advertising where enabled.

You can manage cookies through available website controls, if provided, or through your browser settings.

Disabling essential cookies may affect cart, checkout, or other website functionality.

9. Data Security

We use reasonable measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Security measures may include access restrictions, technical safeguards, and reliance on service providers that maintain appropriate protections.

No internet transmission or electronic storage method can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we aim to handle information responsibly and address identified risks appropriately.

10. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, providing support, maintaining required business records, resolving disputes, and meeting legal obligations.

Retention periods may differ depending on the type of information and the applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or otherwise handle it appropriately, subject to applicable law and legitimate recordkeeping needs.

11. International Data Transfers

Because our website may rely on third-party service providers, information may be processed or stored in countries other than the country in which you reside.

Where cross-border transfers occur, we will handle them in accordance with applicable legal requirements and any safeguards required for the relevant transfer.

12. Third-Party Websites

Our website may contain links to external websites or services. Those websites operate independently and may have their own privacy practices.

We do not control the privacy policies or security practices of independent third parties. Please review their policies before providing information directly to them.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information held about you.

  • Ask for inaccurate information to be corrected.

  • Request deletion of eligible information.

  • Object to or restrict certain processing.

  • Receive certain information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Opt out of eligible marketing communications.

  • Submit a privacy complaint to a relevant authority.

These rights may be subject to legal conditions and exceptions.

To submit a request, email service@miwhd.com. We may need to verify your identity and clarify the scope of the request before proceeding.

14. California Privacy Information

If California privacy law applies to our handling of your information, eligible California residents may have additional rights concerning access, correction, deletion, disclosure, and certain uses of personal information.

The availability and scope of these rights depend on the applicable law and any relevant exceptions.

We will review privacy requests in accordance with the requirements that apply to the particular request. We will not unlawfully discriminate against customers for exercising a privacy right.

15. Children's Privacy

miwhd.com is not intended to knowingly collect personal information from children under 13 without the required authorization.

If we learn that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the information and any required notices.

A parent or guardian who believes a child has provided personal information may contact service@miwhd.com.

16. Email Communications

We may send transactional messages related to orders, payments, delivery, customer support, or other necessary service matters.

Where permitted and where required consent has been obtained, we may also send newsletters, offers, or promotional communications.

You can opt out of marketing emails using the unsubscribe instructions provided in the message. Opting out of marketing does not necessarily stop essential messages concerning an existing purchase or service request.

17. Data Incidents

If a personal information incident occurs, we will assess it and take appropriate measures based on the circumstances and applicable law.

Where notification is legally required, we will provide the required notices to affected individuals or relevant authorities within the applicable timeframe.

18. Changes to This Policy

We may revise this Privacy Policy to reflect changes in website operations, service providers, information practices, or legal requirements.

The updated version will be published on this page with a revised date. Please review it periodically to understand the current practices.

19. Contact for Privacy Matters

For questions about this policy, personal information, or privacy requests, please contact:

VALORIA™
Legal Company Name: Zhengzhou Xingshan Technology Co., Ltd.
Owner: Li Dongxiang
Website: https://miwhd.com

Business Address:
Unit 1, Building 21, No. 34 Jingnan 14th Road, Zhengzhou Area (Economic and Technological Development Zone), China (Henan) Pilot Free Trade Zone, Room 2802, 28th Floor

Email: service@miwhd.com
Phone: +86 13712889951

VALORIA™ is owned and operated by Zhengzhou Xingshan Technology Co., Ltd.