We're Here to Help
At VALORIA™, we want you to have a clear and dependable shopping experience. If you have a question about a product, need assistance with an order, or would like clarification about our policies, please contact our customer support team.
We welcome inquiries about purchases, delivery progress, payment concerns, returns, refunds, and general website information.
Get in Touch
Email: service@miwhd.com
Phone: +86 13712889951
Email is the recommended contact method for order-related requests because it allows you to provide the information needed for us to review your inquiry.
Business and Mailing Information
Brand: VALORIA™
Legal Company Name: Zhengzhou Xingshan Technology Co., Ltd.
Owner: Li Dongxiang
Website: https://miwhd.com
Business Address:
Unit 1, Building 21, No. 34 Jingnan 14th Road, Zhengzhou Area (Economic and Technological Development Zone), China (Henan) Pilot Free Trade Zone, Room 2802, 28th Floor
VALORIA™ is owned and operated by Zhengzhou Xingshan Technology Co., Ltd. The company is responsible for operating miwhd.com and handling customer inquiries relating to purchases made through the store.
Order Assistance
If your message concerns an existing order, please include:
-
Your order number.
-
The email address used at checkout.
-
The product name or relevant item details.
-
A clear explanation of the issue.
-
Photographs or other supporting information when relevant.
Providing these details helps us identify the transaction and assess the appropriate next steps.
Missing, Damaged, or Incorrect Orders
If an item arrives damaged, defective, incorrect, or incomplete, please contact us with your order number and relevant photographs. We will review the information and explain the available resolution in accordance with our Return & Refund Policy and applicable law.
If tracking shows that a parcel has been delivered but you cannot locate it, please provide the tracking number and describe the steps you have already taken to locate the shipment.
Response Expectations
We aim to respond to customer inquiries within 1–2 business days. Some cases may require additional time if they involve payment providers, shipping carriers, or further investigation.
Thank you for contacting VALORIA™. We appreciate your patience and the opportunity to assist.
Official Business Details
VALORIA™ — Owned and Operated by Zhengzhou Xingshan Technology Co., Ltd.
-
Owner: Li Dongxiang
-
Website: miwhd.com
-
Business Address: Unit 1, Building 21, No. 34 Jingnan 14th Road, Zhengzhou Area (Economic and Technological Development Zone), China (Henan) Pilot Free Trade Zone, Room 2802, 28th Floor
-
Customer Support Email: service@miwhd.com
-
Customer Service Phone: +86 13712889951